Find your Croma model details
Use the rating label or purchase documents to note the complete Croma model number. Do not remove a casing to find a label. Model numbers matter because components and error meanings can differ even within one brand.
Have an out-of-warranty Croma refrigerator with a fault? Call Mumbai Repair Service with the exact model and symptom to discuss independent, chargeable inspection. Support depends on model design, condition, parts availability and location.
Visiting charges from ₹500 · Out-of-warranty products only

Use the rating label or purchase documents to note the complete Croma model number. Do not remove a casing to find a label. Model numbers matter because components and error meanings can differ even within one brand.
Explain whether the issue is constant or intermittent and which function fails. For example: fridge compartment is warm or both compartments are warm. Record an error exactly as shown; avoid guessing a failed part.
Tell us your locality and any access restrictions. Imported, discontinued and unusual products may have limited parts support; a brand listing is an enquiry route, not confirmation that every model can be repaired.
Visiting charges start at ₹500. Confirm the exact visit charge first; parts and repair labour are assessed separately. Ask what work is proposed, whether parts are available and what terms apply before approving it.
Cooling, thermostat operation, door gasket and manual defrost concerns can be assessed. Never chip away ice using a knife or sharp tool.
Fan airflow, defrost heater, sensors and air passages can affect compartment temperatures. A cold freezer with a warm fridge does not automatically mean a compressor problem.
Multiple sensors, fans, control boards, dispensers and ice makers may be involved. Share the exact model and any water-supply connection when enquiring.
Variable-speed compressors and electronic controls require compatible diagnosis and replacement components. Support for an imported or unusual model must be confirmed first.
Assessment may include temperature settings, door seals, condenser ventilation, fans and compressor operation. Symptoms guide the next checks.
Excess frost may involve seals, airflow, sensors or the defrost system. Removing ice alone may not address the underlying cause.
Starting faults, repeated clicking and shutdowns may involve supply, protection devices, controls or compressor condition. Replacement is proposed only after testing.
Sealed-system work requires appropriate equipment and the specified refrigerant. Leak repair and compatibility must be considered before a refill.
A damaged gasket or blocked drainage route can cause condensation, puddles or loss of cooling. The location and timing of the leak help diagnosis.
Tell us if the appliance has a plumbed water supply, filter or ice maker. Work depends on model design and parts availability.
Safe checks can help describe the issue. They are not a confirmed diagnosis.
A safe first stepCheck temperature settings, door closure and blocked internal air vents.
What may need inspectionFan, defrost and airflow components may need inspection.
A safe first stepKeep doors closed as much as possible and arrange alternative cold storage for perishables.
What may need inspectionSupply, controls, starting components and sealed-system operation may need testing.
A safe first stepDo not use sharp tools or a heat gun to remove ice.
What may need inspectionGasket, defrost control and drainage may be checked.
A safe first stepKeep clear of wet electrical connections.
What may need inspectionDrain routes, trays and water-supply connections may need assessment.
A safe first stepNote the pattern and stop use if there is burning smell or overheating.
What may need inspectionStarting and protection components and compressor condition may need checking.
Keep ventilation clear, avoid overpacking air vents and check that the door closes fully. Clean only accessible surfaces according to the manual. Protect temperature-sensitive food if cooling fails; do not assume it is safe because the appliance light still works.
Explore safe DIY checks →Tell us the symptom, model and location. We’ll discuss the visit charge and availability before you arrange an inspection.
This is the starting visit charge, not the total repair price. Confirm the exact charge for your appliance and address by phone.
Discuss your service enquiry ↗Brand names identify the appliance only. We are independent, not authorised by these manufacturers. Confirm the exact model, appliance category, parts and repair feasibility by phone; a listing does not guarantee support.
Have another question?
Let’s talk about your appliance.
No. Mumbai Repair Service is independent and is not affiliated with or authorised by Croma. Services are private and chargeable for out-of-warranty products.
No guarantee can be given from the brand name alone. Call with your exact Croma model, symptoms and locality to confirm whether inspection can be arranged.
No. The light can work while the cooling system is faulty. Check actual compartment cooling rather than the light alone.
Compatibility, condition, refrigerant type, access and economics must be assessed. A repair is not always practical.
Yes. Share the exact model and symptoms so support and parts availability can be discussed before a visit.
Tell us what’s wrong. We’ll discuss the next step.